Terms of Service

Order Placement and Payment

When you place an order with Frost Buddy for products such as Accessories, Drinkware, or New Arrivals, you are submitting a request to purchase those items. Each order is subject to verification and acceptance, which includes availability checks and other validations.

Frost Buddy reserves the right to investigate and address any concerns including suspected fraud, pricing mistakes, or inventory inconsistencies in compliance with U.S. law. Should an order be unfulfillable after payment is processed, Frost Buddy will issue a refund appropriate to that situation.

All accepted payment methods and any associated fees will be clearly displayed during checkout, giving you the opportunity to review before completing your purchase.

Shipping and Returns

Details about available shipping options, estimated delivery times, and the eligibility criteria for returns or refunds are provided on our dedicated Shipping & Delivery and Returns & Refunds policy pages. We strongly encourage reviewing these policies before placing your order.

While Frost Buddy provides estimated delivery windows, these times are not guaranteed unless explicitly stated. Delivery times may be affected by factors outside our control.

Use of the Frost Buddy Website

By accessing and using the Frost Buddy website, you agree to comply with all applicable laws and use the site solely for lawful purposes. Actions that interfere with site operation, unauthorized access attempts, misuse of content, or behavior that harms other users or services are strictly prohibited.

You are responsible for the accuracy and completeness of all information you provide during checkout or other interactions on the site.

Product Information Accuracy

Frost Buddy aims to present accurate descriptions, images, colors, and specifications for all products. However, please be aware that actual product appearance may vary due to screen settings, lighting conditions, or manufacturing variations.

Product availability and details may be updated regularly. In case of discrepancies, product-specific information will override general descriptions.

Intellectual Property

All content found on the Frost Buddy website—including text, graphics, logos, images, designs, and layouts—is protected under intellectual property laws. Your use of this website is authorized solely for personal shopping purposes.

Unauthorized copying, reproduction, distribution, or commercial use of any site content is prohibited unless expressly permitted by Frost Buddy or allowed by law.

Third-Party Services

Frost Buddy relies on third-party services for functions such as payment processing, analytics, and shipping. These third-party suppliers have their own terms and policies, for which Frost Buddy is not responsible except where required by law.

Limitation of Liability and Disclaimer

The Frost Buddy website and its services are provided "as available" without guarantees of uninterrupted, secure, or error-free use.

To the fullest extent permitted by law, Frost Buddy disclaims all warranties and liability except those which cannot be legally excluded or limited.

Changes to These Terms

Frost Buddy may update these Terms of Service at any time. All changes will be posted on this page. Continued use of the site after revisions indicates your acceptance of the updated terms within the limits of applicable law.